To address the grievances related to health insurance in India and further strengthen the confidence of consumers, participants of a national health insurance summit have demanded to establish an independent high-powered health insurance grievance redress tribunal.
The two-day event, “National Health Insurance Summit – 2023,” was planned together by the Hospital Board of India, General Insurance Council, Indian Medical Association (IMA) Tamil Nadu State Branch (TNSB), insurance companies, 3rd party administrators, IMA’s Nursing Home Board and Insurance Committee of Tamil Nadu, and IMA Coimbatore.
The sole purpose of this tribunal should be to address grievances and disputes in a fair and transparent manner, delivering fast and effective resolution for health insurance providers to provide much needed medical care to the patients.
The event called for empanelling all eligible hospitals and developing a hassle free single window system, for methodical costing of healthcare services, and much improved collaboration between hospitals and insurance companies.
It also emphasized on the involvement of IMA and doctors’ associations in policy-making bodies of the health insurance industry and the government.